Help Center

Find answers quickly and keep your store moving.

Guides and support resources for launching, managing, and scaling your EasyCart store.

Support channels

Use the channel that fits your urgency.

Best for quick help and urgent setup issues.

Ideal for account details, billing questions, and detailed troubleshooting.

Key answers for new and growing sellers.

Yes. The Starter plan is free and does not require a credit card.

Most shops can go live in under 10 minutes once product details are ready.

No coding is needed. The admin experience is built for non-technical users.

Yes. Delivery can be handled through your preferred communication channels.

Starter: 20, Growth: 100, Business Pro: 1,000.

No. EasyCart does not take a percentage of your sales revenue.

Yes, plan upgrades are available whenever you need them.

Yes, refunds are available according to our refund policy terms.

Customers can place orders through your storefront and continue via your configured communication flow.

You can configure payment options based on your plan and business workflow.

WhatsApp support is usually fastest. Email support is also available for detailed queries.

Yes. EasyCart uses secure infrastructure practices to protect shop data.